shipping + returns


 

Payment:
We accept Visa, Maestro, MasterCard and Discover. All prices are exclusive of shipping charges and sales tax (if applicable).

Shipping:
motherland offers domestic shipping within the US via USPS Priority Mail. All orders ship from Portland, Oregon. International shipping is not offered at this time.

*** If your delivery address is in Portland, Oregon, please use the code PDX upon checkout. ***

You will receive a confirmation email once your order is in the works. Please allow 6 days from the date of purchase for your order to be processed and shipped. Orders received on weekends and holidays will be processed the next business day, and shipped within 5 business days of processing. We usually ship on Tuesdays and Thursdays. All shipping rates will be calculated at checkout. You will receive an email with shipment confirmation and tracking number once your package is shipped.

In case an item is out of stock, you will be notified via email, the order will be canceled and you will receive a full refund.

motherland is not responsible for possible delays and damages to packaging during transit, as well as lost or stolen packages, please double check your delivery address to make sure it is secure. If the item itself arrives in damaged condition, please let us know asap.

motherland cannot ship to P.O Boxes & APO/FPO addresses.

Returns and exchanges:
We hope your purchase makes you happy, and you can put it into good use immediately but if you are not satisfied with it, we accept returns of any unused, undamaged products within 15 days of delivery in exchange of goods or store credit. Please keep in mind that we are not responsible for reimbursement of initial shipping costs or the return shipping costs.

Before making a return please email us at hello@motherlandisnowhere.com so that we can start the return process. Items sent without notice will be returned back to the shipper.

We are not able to offer refunds at this moment.

Please keep in mind that this is a very small operation but we will do our very best to make you happy about your purchase.

 

Photo of women carrying amphorae in Mikonos, Greece by Chim (David Seymour)